Integrated supply chains

We recognise that for many businesses and organisations, maximising efficiencies in the supply chain are a key driver of cost control and effectiveness.

Understanding your need for professionalism at ICI Paints, we have the largest trade paint sales force in the UK , with dedicated account teams looking after our major customers.

Each member of our sales force looks after the whole portfolio of products and services that make up ICI Paints, which means that you have a single point of contact when you need it.

Our operational support team and our dedicated customer service teams, based at Slough , provide comprehensive administrative back up, ensuring that all projects we undertake are handled professionally and efficiently.

Our network of Dulux Trade Contract Partners are integrated into our business, ensuring that we work together to meet the needs of our mutual customers. This has very real benefits ensuring that products are available when required on site, removing conflicts and disputes, ensuring that products and systems are applied right first time and in ensuring that products are available when required on site, all resulting in seamless project implementation.

We have over 2,500 distribution outlets throughout the UK and Ireland . Whatever your requirements, you can always be sure that we have an outlet situated conveniently for your contractors.

Amongst these are around 200 ICI Dulux Decorator Centres, who will guarantee to:

  • Provide a free same day delivery to your sites for all orders placed before 9.30am , with no minimum order value.
  • Never be out of stock of the 100 most popular products.
  • Stock essential accessory items at extremely competitive prices.
  • Work with you to provide specialist services from bespoke stock to waste management.
  • Provide a wide range of wallcoverings for you to choose from with a free pattern book loan service.
Integrated supply chains